Cookie Policy

About This Policy

This Cookie Policy explains how we use cookies and similar technologies when you visit or use our service. It should be read together with our Privacy Policy.

A cookie is a small text file that a website stores on your browser or device. Similar technologies, such as local storage and pixels, may perform comparable functions. In this policy, we refer to all of them as “cookies” for simplicity.

Cookies We Use

Strictly Necessary Cookies

These cookies are required for the service to work and cannot be disabled through our service. They may be used to:

• Keep you signed in and maintain a secure session.
• Protect sign-in, checkout, and other account actions from fraud or misuse.
• Remember a video you started, so you can see its progress if you reload the page.
• Route requests correctly and maintain service availability.

Blocking these cookies in your browser may prevent sign-in, checkout, or other core features from working.

Preference Cookies

Preference technologies remember choices such as language, appearance, or interface settings so you do not need to select them again on every visit.

Analytics Cookies

When analytics services are enabled, they help us understand aggregate traffic, page performance, and how people use the service. We currently use Google Analytics. We use this information to improve reliability, navigation, and product features.

Authentication and Support Providers

Third-party sign-in providers and customer-support tools may set cookies when you use their features. These technologies support authentication, fraud prevention, chat continuity, and support history.

Third-Party Cookies

Some cookies are set by third parties that provide sign-in (Google), payment (Stripe) or analytics services. We do not directly control those cookies. Their use is governed by the relevant provider’s privacy and cookie policies.

Payment providers may also use strictly necessary cookies on their hosted checkout pages to process transactions securely and prevent fraud.

How Long Cookies Last

Session cookies expire when you close your browser or after a short period of inactivity. Persistent cookies remain until their stated expiration date or until you delete them. Retention periods vary according to the cookie’s purpose and the provider that sets it.

Managing Cookies

You can delete or block cookies through your browser settings. Most browsers also let you review stored site data and limit third-party cookies.

Where a cookie preference control is available on our service, you can use it to manage non-essential categories. Strictly necessary cookies cannot be disabled through that control because the requested service depends on them.

Disabling cookies may affect sign-in, saved preferences, payments, and other features. Browser controls vary, so consult your browser’s help documentation for current instructions.

Changes to This Policy

We may update this Cookie Policy when our technology, providers, or legal obligations change. The latest revision date appears at the top of this page.

Contact Us

Questions about cookies: support@aiburningbridge.com